SHIPPING
Where We Ship
At this time, we are available for shipping to the below regions.
USA, United Kingdom, Germany, France, Italy, Belgium, Netherlands, Luxemburg, Spain, Portugal, Poland, Sweden, Denmark, Slovenia, Bulgaria, Czech Republic, Slovakia, Austria, Canada, Hungary, Australia, Ireland, Singapore, Malasya and Philippines
We are planning to have more shipping regions. You are welcome to subscribe to our email list for the latest information.
HOW LONG WILL IT TAKE TO GET MY ORDER?
It's dependent on where you're located. Deliveries overseas can take anywhere from 6 to 15 days. Please note that delivery details will be provided in your confirmation email.
HOW MUCH IS THE SHIPPING COST?
- Free shipping: orders over 101,00 €- Standard shipping fee: 9,99€
* Notes: Some regions may charge different, you can click HERE to view the details.
WHAT'S YOUR VAT POLICY?
JiyongBeauty will collect VAT tax on orders shipped to EU countries . Because our Store is in EU
You will recive a bill with TAX were you can send to your local customs office to collect tax and duties when you receive order.
Non-EU countries
For other countries, our shipping costs include all fees. You don’t need to pay extra.
❗If you are taxed by any chance when you receive the package, please email us at support@jiyongbeauty.com and we will refund the taxed amount.
WHAT SHOULD I DO IF ORDER NEVER ARRIVED/LOST/STOLEN SHIPMENTS?
Please note Jiyongbeauty.com Officialy is not responsible for any shipping deliveries not received. Please contact support@jiyongbeauty.com, and we will file a claim on your behalf.
Kindly note this process may take 30-45 business days for international shipments to investigate with the carrier.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at support@jiyongbeauty.com
Other inquiries? Let's chat.
Please email us at shop@jiyongbeauty.com